Job Description – Product Owner (L4)

Role Overview

The Product Owner (L4) is responsible for defining, prioritising, and delivering features for an enterprise-scale SaaS product built on Microsoft Azure. The role owns the product backlog, aligns business and customer requirements into a clear product roadmap, and works closely with engineering, QA, UX, and cross-functional teams to deliver releases efficiently.

This position requires strong decision-making capability, customer orientation, and technical understanding of cloud-based, API-driven, and enterprise-integrated applications.

Key Responsibilities

1. Product Vision, Strategy & Roadmap

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Define and maintain the product vision and short-term & long-term product roadmap.

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Convert business goals, market needs, regulatory requirements, and customer feedback into actionable product plans.

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Work closely with leadership, architects, and stakeholders to ensure roadmap alignment with business objectives.

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Identify opportunities for current features, enhancements, or technical improvements.

2. Backlog, Ownership & Prioritisation

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Own, structure, and continuously refine the product backlog.

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Prioritise epics, features, stories based on business value, ROI, compliance, technical feasibility, and resource capacity.

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Make daily decisions required by the development team to remove ambiguity and ensure sprint progress.

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Balance product roadmap items with customer customisations and change requests.

3. Requirements, User Stories & Acceptance Criteria

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Write, review, and approve high-quality user stories, acceptance criteria, and specifications.

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Ensure clarity, completeness, and usability of requirements for development, QA, and UX teams.

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Drive rigorous acceptance testing and sign-off for story completion.

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Translate complex enterprise workflows into scalable system features.

4.



Release & Delivery Planning

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Define release goals and collaborate with engineering for release planning and roadmap execution.

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Align release cycles with global deployments, enterprise schedules, and customer expectations.

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Validate completed increments against acceptance criteria and customer outcomes.

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Ensure documentation, training, and release notes are ready for internal and external stakeholders.

5. Stakeholder Management

• Act as the single point of contact between business, customers, engineering, and QA teams.

• Run regular backlog refinement, sprint planning, review, and demo sessions.

• Communicate product status, release progress, and major decisions to leadership and crossfunctional

teams.

6. Change Request Management

• Evaluate, prioritise, and manage Change Requests (CRs) from customers and internal teams.

• Perform impact analysis, estimate timelines, and negotiate delivery commitments.

• Maintain a structured CR lifecycle with traceability and documentation.

7. Customer-Specific Customisation & Project Support

• Understand customer-specific requirements and translate them into custom feature stories.

• Work with solution engineering, project delivery, and account teams for implementation

readiness.

• Ensure that customisations remain scalable, maintainable, and aligned with product strategy.

8. Cross-Functional Collaboration

• Work closely with architects, Azure engineers, frontend/backend teams, QA,



UX, DevOps,

and support teams.

• Facilitate alignment with security, compliance, and performance needs for enterprise

deployments.

• Contribute to technical discussions related to APIs, integrations, data models, and cloud

services.

Required Skills & Experience

Technical Skills

• Strong understanding of SaaS architecture, microservices, and API-driven integrations

• Familiarity with Microsoft Azure ecosystem:

o Azure App Services

o Azure Kubernetes Service (AKS)

o Azure Functions

o Event Hub, Service Bus

o Azure SQL / Cosmos DB

o Azure Storage & Key Vault

• Knowledge of enterprise application patterns, multi-tenant architectures, and deployment

models

• Understanding of DevOps pipelines, CI/CD (GitHub Actions, Azure DevOps), and release

orchestration

• Ability to translate technical complexity into simple business understanding

Product Ownership & Agile Skills

• Expert in backlog management, user story writing, and agile ceremonies

• Strong prioritisation mindset (value vs effort, risk, cost, compliance)

• Experience in release planning, sprint tracking, and feature lifecycle ownership

• Ability to make fast daily decisions and unblock the development team

• Excellent stakeholder communication and negotiation skills

Education & Experience

• Bachelor's or Master's degree in Engineering, Computer Science, or related field

• 5-8 years of experience in product or technical roles

• Minimum 3–5 years as a Product Owner or Product Manager for SaaS/Cloud products

• Certification (preferred but not mandatory):

o CSPO / PSPO

o Azure Fundamentals (AZ-900)

o Azure Solutions/Architect (nice to have)

o SAFe PO/PM

• Preferred experience in pharma supply‐chain solutions, Pharma regulations, and compliance

📌 Product Owner (Mumbai)
🏢 ACG World
📍 Mumbai