Job Description

Job Description: Senior Sales Engineer (Pneumatics)

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Position Title: Senior Sales Engineer

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Department: Sales

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Reporting To: Sales Head / Business Head

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Location: Ahmedabad , Pune , Aurangabad

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1. Job Summary

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The Senior Sales & Service Engineer is responsible for driving revenue growth through technical sales of pneumatic products and providing after-sales service support. The role requires a strong blend of technical expertise, customer relationship management, and problem-solving skills to support clients across manufacturing industries.

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2. Key Responsibilities

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A. Sales & Business Development

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- Identify and develop recent business opportunities in industrial sectors (OEMs, end users, Dealers & distributors).
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- Promote and sell pneumatic products such as cylinders, valves, FRLs, fittings, Tubings and automation solutions.
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- Achieve monthly, quarterly, and annual sales targets.
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- Prepare and deliver technical presentations and product demonstrations.
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- Develop strong relationships with key decision-makers and customers.
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- Handle techno-commercial discussions, negotiations, and order closures.
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- Track market trends, competitor activities, and customer requirements.
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B. Technical Support

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- Provide pre-sales technical consultation and product selection guidance.
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- Understand customer applications and recommend suitable pneumatic solutions.
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- Assist in system design and integration of pneumatic components.
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- Coordinate with design/production teams for customized solutions.
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C. After-Sales Service & Support

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- Provide installation, commissioning, and troubleshooting support at customer sites.
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- Handle breakdowns, service complaints, and maintenance requirements.
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- Ensure timely resolution of customer issues to maintain satisfaction.
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- Conduct preventive maintenance and service audits.
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D. Customer Relationship Management

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- Maintain long-term relationships with existing clients.
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- Ensure repeat business and customer retention.
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- Address customer feedback and improve service delivery.
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- Maintain CRM records and sales pipeline updates.
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E. Coordination & Reporting

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- Coordinate with internal departments (production, logistics, accounts, Quality & Backend).
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- Prepare sales reports, forecasts, and MIS.
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- Ensure timely payment collection and follow-ups.
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- Maintain documentation for service reports and customer visits.
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3. Key Performance Indicators (KPIs)

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- Sales target achievement
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- New customer acquisition
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- Customer retention rate
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- Service response time & resolution efficiency
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- Collection efficiency (DSO)
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- Customer satisfaction score
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4. Required Qualifications Education: B.Tech / Diploma in Mechanical / Industrial / Mechatronics

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Engineering Experience: 5–10 years in pneumatic sales & service / pneumatic / automation / industrial product sales & service

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5. Required Skills & Competencies Technical Skills

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- Strong knowledge of pneumatic systems and components
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- Ability to read pneumatic circuit diagrams
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- Understanding of industrial automation systems Sales Skills
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- Strong negotiation and closing skills
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- Ability to handle techno-commercial discussions
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- Business development and lead generation Soft Skills
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- Excellent communication and interpersonal skills
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- Problem-solving and analytical thinking
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- Customer-centric approach
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- Time management and multitasking
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6. Tools & Systems

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- CRM Software
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- MS Office (Excel, PowerPoint, Word)
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- ERP systems
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7. Working Conditions

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- Frequent travel to customer sites and industrial locations
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- Field-based role with client interactions
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- May require working under tight deadlines
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8. Salary: 6,00,000 per annum (6 LPA)

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9. Career Growth

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- Opportunity to grow into: Sales Manager, Regional Sales Head, Business Development Manager 10. Additional Requirements
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- Valid driving license
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- Willingness to travel extensively
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- Solid network in industrial sectors
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📌 Senior Sales Engineer (India)
🏢 The Hiring
📍 India