Job Description
Designation - Product Support
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Experience - 2+ Years
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Location - Pune
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Mandatory Technical Skills
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- 2+ years of Technical Support / Product Support / Software Support experience (Preferably SaaS)
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- Experience with customer-facing application support
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- Hands-on knowledge of SSO, Access Management, SaaS, Cloud Computing, FTP, SMTP, and HTML
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- Experience working with ticketing/CRM tools (Salesforce preferred)
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- Solid troubleshooting and analytical skills
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- Excellent written and verbal communication skills
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📌 Product Support Specialist (Pune)
🏢 Recro
📍 Pune