Key Responsibilities
· Assist sellers / vendors to get well versed with various Amazon tools and provide onsite and office support for catalog creation, listing products, shipment related issues etc.
· Guide & help sellers/ vendors for completing on boarding formalities & train them on internal tools.
· Handle various types of cases related to inbounding, product issues and customer complaints
· Provide required inputs to seller to manage customer feedback
· Co-ordinate with sellers/vendors & internal teams for Catalog creation & product imaging.
· Review Amazon catalog for content quality based on per-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience
· Document processes & regularly update existing SOPs




· Review & suggest SOP changes required if any to the team basis input from Category managers
· Handle various sets of daily, weekly and monthly business reports
· Onboard current processes if required as per the business needs

BASIC QUALIFICATIONS
Bachelor's degree
Experience with Microsoft Office products and applications
Speak, write, and read fluently in English

PREFERRED QUALIFICATIONS
2+ years of data-driven business operations processes experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers.

📌 Catalog Associate, In Jewelry Bengaluru
🏢 ASSPL - Karnataka - B56
📍 Bengaluru