Job Description

Role Overview:

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The Inside Sales Executive is responsible for generating qualified sales pipeline by identifying potential clients, initiating outreach, and setting up high-quality meetings for the sales team. The role focuses on engaging with decision-makers across enterprises, understanding customer requirements, and enabling business opportunities. This position requires strong communication skills, persistence, and the ability to convert outreach efforts into meaningful sales engagements.

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Key Responsibilities

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1. Pipeline Generation & Prospecting

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- Identify and build a strong pipeline of potential clients, with a focus on GCCs and large enterprises.
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- Conduct outbound prospecting through cold calling, email campaigns, LinkedIn outreach, and other channels.
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- Research target accounts and identify key decision-makers and stakeholders.
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2. Outreach & Meeting Generation

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- Initiate contact with CXOs, business unit heads, and L&D;/HR stakeholders.
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- Secure qualified meetings and appointments for the sales/account management team.
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- Drive consistent outreach efforts to achieve weekly and monthly targets.
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3. Customer Discovery & Qualification

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- Conduct initial discovery calls to understand customer needs and business challenges.
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- Capture detailed training and capability-building requirements.
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- Qualify leads based on defined criteria before passing them to the sales team.
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4. Collaboration & Opportunity Handover

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- Work closely with solutioning and delivery teams to align on customer requirements.
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- Ensure smooth handover of qualified opportunities to account managers/closing team.
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- Stay engaged with prospects for follow-ups and future revenue opportunities.
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5. CRM & Pipeline Management

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- Maintain accurate and up-to-date records of leads, interactions, and pipeline status in CRM tools.
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- Track outreach effectiveness and continuously improve conversion rates.
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- Ensure discipline in reporting and data management.
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6. Performance & Target Achievement

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- Meet and exceed defined outreach, meeting-setting, and pipeline generation targets.
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- Monitor individual performance metrics and take proactive actions for improvement.
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- Stay updated with industry trends, customer needs, and competitive landscape.
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Success Metrics (KRAs)

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- Number of Qualified Leads Generated
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- Number of Meetings Set with Decision-Makers
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- Conversion Rate (Lead to Prospect)
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- Pipeline Contribution to Sales Team
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- Outreach Activity (Calls, Emails, LinkedIn Touchpoints)
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- CRM Hygiene and Reporting Accuracy
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📌 Inside Sales Executive (Bengaluru)
🏢 NIIT
📍 Bengaluru