Job Description

We're Hiring — Manager, Retailing Platform @ factori.com (2 positions)

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If you can hold a room of 200 small-business owners on a webinar and leave them with something they'll actually use to grow — we want to talk to you.

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Company: Sushine Exports Private Limited (factori.com)

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Location: Headquarters at Bannerughatta, Bengaluru (on-site, full-time)

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Reports to: Founder & CEO

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Openings: 2

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Experience: 4–8 years across digital marketing, e-commerce, or business consulting/training. Compensation: Up to ₹8 LPA, based on qualifications, experience, and current CTC.

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About factori.com

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Welcome to factori.com — The Factory for the World.

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factori.com is a global manufacturing and commerce platform that connects 500+ partner manufacturers across India with business buyers, brands, institutions, and entrepreneurs worldwide. Our vision is to onboard 100,000+ manufacturers globally by 2030.

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One of our three core offerings is retailing.factori.com — a plug-and-play platform that lets any entrepreneur launch their own e-commerce store in 30 minutes, on their own domain, with instant access to thousands of ready-to-ship products. Thousands of retailers are already live on it — and our goal is to make every one of them successful.

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About the role

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Thousands of entrepreneurs — homemakers, students, first-time founders, side-hustlers — have launched their own online stores on retailing.factori.com. What most of them need next isn't more features. It's someone who teaches them how to sell.

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That's this role.



You'll be the growth teacher and business consultant for our active retailer community — running high-quality webinars week after week, and helping retailers turn their stores into real, growing businesses. Your success is measured in one place: the sales growth of the retailers you coach.

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What you'll own1. Webinars — your main stage

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- Design and run a regular calendar of webinars for active retailers on: digital marketing, social media marketing, performance marketing, community marketing, and running an e-commerce business.
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- Make them practical — every session ends with steps a retailer can execute on their store the same day.
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2. Business consulting for retailers

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- Go beyond broadcast: consult with retailers on their specific store, category, pricing, and promotion challenges.
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- Diagnose why a store isn't selling and prescribe the fix — traffic, catalogue, pricing, promotion, or persistence.
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3. Driving retailer sales

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- Own the number that matters: more orders per active retailer, month on month.
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- Track which retailers attend, what they implement, and what moved — double down on what works.
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4. Content that compounds

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- Turn your best sessions into repeatable playbooks, guides,



and recorded content the whole retailer base can use.
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What we're looking forMust-have

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- Hands-on digital marketing depth — you've actually run social media, performance, or e-commerce campaigns, not just talked about them.
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- A natural teacher and presenter — you can hold an audience on a live webinar, explain marketing to a first-time entrepreneur in plain language, and enjoy doing it.
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- Business consulting instinct — you can look at a small online store and quickly see what's blocking its sales.
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- Comfort with scale and repetition — multiple sessions a week, every week, at a consistently high standard.
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- Fluent English; Hindi and/or Kannada a strong advantage for our retailer base.
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Nice-to-have

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- Experience training, coaching, or consulting for SMEs, D2C brands, or seller communities (e.g., marketplace seller-education teams, agency training roles, ed-tech instruction).
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- Your own content presence — a channel, page, or community you've grown.
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- Familiarity with e-commerce storefront tools, SEO basics, and WhatsApp-led selling.
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What you get

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- Up to ₹8 LPA CTC, basis qualifications, experience and current CTC.
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- Reports directly to the Founder & CEO — this is a flagship initiative, not a side project.
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- A live audience of thousands of retailers from day one — your teaching shows up in real businesses growing.
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- Full ownership of the webinar and retailer-education engine at a quick-scaling platform.
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📌 Manager - Customer Success (Bengaluru)
🏢 factori.com
📍 Bengaluru