Customer Support Specialist-Inbound-BRANCH BANKING-Enterprise Business Solutions - EBS - Handle inbound customer support queries related to branch banking and enterprise business solutions.
Provide timely and accurate assistance to customers, ensuring high satisfaction.
Work closely with banking teams to resolve issues and escalate when necessary.
Maintain detailed records of customer interactions and transactions.
Support enterprise clients by addressing their banking-related concerns effectively.
Collaborate with internal teams to improve customer service processes.
Adapt to agile banking settings and customer needs.
Uphold company policies and compliance standards during customer interactions.
📌 Customer Support Specialist Branch Banking Hosur (India)
🏢 Kotak Mahindra Bank
📍 India
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