Job DescriptionJob Description

NWe are seeking an experienced and dynamic Customer Relations Manager to join our team. The ideal

Ncandidate will have 3 to 5 years of experience in the real estate industry and will be responsible for

Nmanaging relationships with onsite customers, explaining project details, and ensuring customer

Nsatisfaction until the closure of the sale. This role requires excellent communication skills, a customer-

Ncentric approach, and theability to contribute to sales growth through innovative ideas.

NKey Responsibilities:

NCustomer Management: Engage with onsite customers, providing detailed information about our real

Nestate projects, and addressing their queries with clarity and professionalism.

NProject Explanation: Present project details, including features, benefits, and pricing, to potential

Ncustomers, ensuring they have a thorough understanding of our offerings.

NCustomer Follow-up: Maintain regular follow-up with potential buyers, addressing any concerns, and

Nguiding them through the sales process until the deal is closed.

NRelationship Building: Develop and nurture strong relationships with customers, ensuring a positive

Nexperience that enhances customer loyalty and satisfaction.

NSales Contribution: Actively participate in the sales process, supporting efforts to achieve sales targets by leveraging customer interactions and feedback.





NIdea Generation: Proactively suggest ideas and strategies to increase sales and improve customer

Nengagement based on market trends and customer feedback.

NProblem Resolution: Handle customer complaints and issues effectively, ensuring that they are resolved promptly and to the customer's satisfaction.

NReporting: Prepare regular reports on customer interactions, feedback, and sales progress for

Nmanagement review.

nQualifications and Skills:

N

n
- Bachelor's degreein Business, Marketing, or a related field.
N
- 3-5 years of experiencein customer relations, preferably in the real estate industry.
N
- Strong understanding ofreal estate market dynamics and customer expectations.
N
- Excellent communicationand interpersonal skills.
N
- Ability to explain complex information in a clear and concise manner.
N
- Proven track record of achieving customer satisfaction and sales targets.
N
- Proficiency in CRM software and MS Office.
N
- Creative thinking and problem-solving skills.
N
- Ability to work independently and as part of a team.
N

nWhy Join Us?

n

N
- Opportunity to work with a leading Real Estate company.
N
- Collaborative and dynamic work environment.
N
- Growth opportunities and development opportunities.
N
- Competitive salary and benefits package.
N

📌 Hiring: Senior Sales Executive (Bengaluru)
🏢 Casatrance
📍 Bengaluru