We are looking for a Technical Team Lead - Storage with expertise in storage technologies and service operations. The ideal candidate will drive operational excellence, ensure SLA/SLO compliance, support team performance, and lead continuous process improvements in a rapid-paced cloud setting.

Key Responsibilities
Monitor service operations, case management, and queue performance. - Conduct quality audits and provide coaching to team members. - Deliver onboarding and ongoing technical training. - Analyze operational metrics and identify improvement opportunities. - Manage escalations and ensure process compliance. - Collaborate with stakeholders to enhance service delivery.

Required Skills
Knowledge of Storage technologies and Google Cloud Platform (GCP). - Experience in service operations, case management, and reporting. - Robust analytical, communication, and stakeholder management skills. - Ability to drive quality, compliance, and continuous improvement initiatives.

📌 Gcp Storage Team Lead Chennai
🏢 Tata Consultancy Services
📍 Chennai