Job DescriptionMandatory tech stack-

NProgramming Languages andits version - C4C functional experience. Any technical skills like SDK or BTP would be a plus (but not mandatory)

NPlatform - SAP Cloud for customer

NTools and its version - Jira and Other tools relevant for a Agile working environment

NTech setting - SAP CX

NDay to day tasks

n

N
- Act as a subject matterexpert for SAP Cloud for Customer (C4C) solutions, providing guidance and support to clients throughout the implementation and post-implementation phases.
N
- Translates and details business requirements into End-2-End solution concepts for global B2B CRM digital products;

ensuring they are delivered on time, within scope

N
- Responsible for the Operation of the cloud for customer solution
N
- Performing the necessary tasks to keep a stable environment
N
- To work with the solution Architecture team for Development,



Testing and Documentation of nes solutions on C4C as needed by our Business Process.
N
- Provide ongoing supportand troubleshooting for clients, addressing any issues or challenges that arise with their SAP C4C implementation.
N
- Stay current with SAP C4C updates and advancements and proactively identify opportunities to enhance client solutions.
N

nRoles and responsibilities

Nit's necessary to have knowledge and experience with:

N

n
- C4C Sales functionalities
N
- Reporting Management
N
- Territory Management
N
- Dashboard Management
N
- Data Replication Management
N
- C4C Customizing and Layouts Adaptations
N
- Transport management
N
- Organization Structure Management
N
- SAP Incident Management
N

nGood to have tech stack-

NC4C V2 and Other CX products, Coding knowledge on BTP

📌 Hiring: Sapc Functional Consultant (Bengaluru)
🏢 ITC Infotech
📍 Bengaluru