? We’re Hiring: Customer Support Manager | Remote

Binary Geckos is looking for an experienced Customer Support professional who understands both sides of the role, delivering excellent customer service and effectively managing a CS team.

What We’re Looking For

Strong hands-on experience in Customer Support / Voice Process

Excellent spoken and written English communication

Experience handling and resolving customer escalations

Strong understanding of CS processes, KPIs, quality, and performance management

Ability to manage, guide, and monitor a Customer Support team

Strong ownership, problem-solving, and decision-making skills

Ability to maintain service quality while managing day-to-day team operations

Proactive, professional, and comfortable working in a fast-paced environment

Work Details

? Remote | Full time

⏰ 6:30 PM – 3:30 AM IST

? 6 Days a Week

If you have strong customer support experience and the ability to lead a team effectively, we'd like to hear from you.

- ? Apply at: [email protected]

📌 Customer Support Manager (India)
🏢 Binary Geckos
📍 India