We are hiring Customer Support Executives for an international e-commerce process. Candidates should have experience in both BPO and e-commerce processes.
Requirements
- BPO/customer support experience
- E-commerce process experience preferred
- Good communication skills in English
- Good customer-handling and problem-solving skills
- Comfortable working in rotational shifts
- Candidates should be willing to work from the Jaipur location
Responsibilities:
- Handle customer queries and concerns
- Assist customers with orders, deliveries, returns and refunds
- Resolve customer issues efficiently
- Maintain service quality and meet process targets
- Follow standard operating procedures and process guidelines
📌 Customer Support Executive – E-Commerce (India)
🏢 JMD Technologies
📍 India
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