Company Description Black Pepper Events / BP Events P Ltd, established in 2008, is a corporate event management company known for creating high-impact, memorable experiences. With 17 years of industry experience and more than 3,000 events delivered, the company has earned a strong reputation for exceptional service quality.

Black Pepper

Events has partnered with over 238 clients across India and internationally, providing end-to-end production for a wide range of events. These include business meetings, product launches, annual days, award ceremonies, employee engagement initiatives, virtual events, and national and international MICE. The team is driven by creativity, efficiency, and a commitment to turning each event into an unforgettable experience.

Role Description The Client Servicing Manager is a full-time, on-site role based in Bengaluru North. This role involves acting as the primary point of contact for clients, understanding their event requirements, and translating them into clear briefs for internal teams. The Manager will oversee project timelines, coordinate with production, creative, and operations teams, and ensure seamless execution from concept to completion.

Responsibilities include managing client communication, preparing proposals and presentations, tracking budgets,



and addressing issues promptly to maintain high levels of client satisfaction. The role also involves building long-term client relationships, identifying opportunities for repeat business, and contributing to continuous improvement in service delivery.

Qualifications

- Strong client-focused skills, including Client Services and Client Relations, with the ability to build and sustain long-term partnerships.
- Commitment to Customer Satisfaction and Customer Service, ensuring timely responses and proactive problem-solving.
- Excellent Communication skills, both written and verbal, for client interactions, internal coordination, and presentation delivery.
- Relevant experience in event management, account management, or client servicing, preferably in corporate or MICE events.
- Ability to manage multiple projects, prioritize tasks, and work effectively under deadlines in a fast-paced setting.
- Strong organizational and negotiation skills, with attention to detail and a collaborative approach to teamwork.
- Bachelor’s degree in Business, Marketing, Communications, Event Management, or a related field is preferred.
- Comfort using productivity and project management tools; familiarity with budgets and basic financial tracking is an advantage.

📌 Client Servicing Manager (Bengaluru)
🏢 Black Pepper Events / BP Events P
📍 Bengaluru