KRAs

n1. IT Strategy & Leadership

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- Define and execute a global IT strategy and roadmap aligned with organizational growth and expansion plans.
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- Partner with senior leadership to position technology as a strategic business driver.
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- Establish solid IT governance, policies, and operating frameworks across regions.
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- Lead IT budgeting, cost optimization, and ROI-driven investment decisions.
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- Build and manage a high-performing, globally distributed IT organization.
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- GLOBAL EXPOSURE – Proven experience developing and executing IT strategy across multiple countries/geographies is mandatory, with the ability to operate effectively across diverse business, regulatory, and cultural environments.
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n2. Bid & Tender Management – Government / Government Ministry

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- Lead end-to-end bid and tender management for technology-led opportunities with government departments, ministries, public-sector organizations, and other institutional clients.
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- Own the bid lifecycle from opportunity qualification, RFP/RFQ/RFI analysis, solutioning, technical and commercial coordination, compliance documentation, pricing inputs, and submission through clarification, negotiation, and award stages.
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- Work closely with business, finance, legal, solution architects, delivery, cybersecurity, and procurement teams to build competitive, compliant, and commercially viable proposals.
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- Develop and review technical proposals, statements of work, solution architectures, implementation approaches, service levels, risk assumptions, and governance models.
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- Ensure adherence to government procurement requirements, tender conditions, eligibility criteria, security standards, data-protection obligations, and contractual commitments.
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- GLOBAL EXPOSURE – Mandatory experience handling bids/tenders or institutional engagements across multiple geographies, preferably involving international government, ministry or public-sector stakeholders and differing procurement/regulatory frameworks.
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n3. Vendor & Stakeholder Management

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- Manage relationships with global technology vendors, system integrator, strategic partners, and service providers.
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- Negotiate and oversee large-scale contracts, SLAs, commercial terms, performance metrics, renewals, and service governance.
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- Collaborate with cross-functional leaders to deliver business-aligned technology solutions.
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- Drive stakeholder alignment across operations, compliance, and customer experience teams.
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n4. Merger & Acquisition (M&A;) / Technology Integration

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- Provide technology leadership and due diligence support for mergers, acquisitions, strategic investments, joint ventures, and business integrations.
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- Assess target organizations’ IT architecture, applications, infrastructure, cybersecurity posture, data landscape, technology contracts, licenses, vendors, and technical debt.
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- Identify technology synergies, integration risks, cost opportunities, duplication, and transformation priorities and translate findings into actionable integration plans.
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- Develop and execute post-merger technology integration roadmaps covering applications, infrastructure, data, identity/access, cybersecurity, cloud platforms, governance, and operating models.
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- Partner with executive leadership, finance, legal, HR, business teams, and external advisors to ensure technology integration supports the broader deal thesis and business objectives.
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- GLOBAL EXPOSURE – Mandatory experience supporting or leading M&A;/integration initiatives involving businesses, teams, systems, or stakeholders across multiple countries/geographies.
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n5.

Digital

Transformation & AI Integration

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- Drive enterprise-wide digital transformation initiatives across operations and customer interfaces.
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- Lead adoption of AI/ML technologies, including intelligent document processing, fraud detection systems, predictive analytics, conversational AI, and automation.
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- Develop scalable data platforms, analytics capabilities, and decision intelligence systems.
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- Embed automation and digital-first workflows across business processes.
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- GLOBAL EXPOSURE – Experience leading transformation and AI/digital programs across international markets is essential, including coordination with global stakeholders and technology teams.
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n6. Global IT Infrastructure & Systems Management

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- Oversee end-to-end IT infrastructure, enterprise systems, and application landscape across all global locations.
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- Lead cloud transformation initiatives (AWS, Azure, GCP) and hybrid architectures.
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- Ensure high availability, scalability, and resilience of mission-critical systems.
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- Drive modernization through micro-services architecture, APIs, and platform engineering.
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- Manage global IT operations supporting high-volume, transaction-heavy environments.
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n7. Cybersecurity, Risk & Compliance

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- Develop and implement a robust cybersecurity strategy and governance framework.
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- Ensure compliance with global data protection regulations (GDPR, etc.) and government specific security requirements.
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- Lead risk management, security operations, and incident response mechanisms.
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- Establish and maintain business continuity and disaster recovery frameworks.
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- Conduct regular security audits, vulnerability assessments, and compliance reviews.
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- GLOBAL EXPOSURE – Mandatory experience managing cybersecurity, risk, compliance, or technology governance across multiple geographies, with an understanding of differing regulatory and data-protection environments.
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n8. Innovation & Emerging Technologies

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- Identify and implement emerging technologies such as Artificial Intelligence / Generative AI, Robotic Process Automation (RPA), and Blockchain (where applicable).
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- Establish innovation frameworks and Centres of Excellence (CoEs).
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- Foster a culture of continuous innovation, experimentation, and agility.
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- GLOBAL EXPOSURE – Demonstrated ability to evaluate and scale emerging technologies in international/global operating environments is preferred.
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n9. Team Leadership & Capability Building

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- Lead and mentor multicultural IT teams across geographies.
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- Build strong leadership pipelines (CTO/VP/Director levels).
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- Drive capability development in AI, cloud, cybersecurity, and data engineering.
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- Promote a culture of accountability, collaboration, and high performance.
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nRequired Qualifications

nEducational Background

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- Engineering Graduate (B.Tech. / BE) – Mandatory.
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- Master’s degree (MBA / PGDM / M.Tech) – Preferred.
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nProfessional Experience

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- 20+ years of progressive experience in IT leadership roles.
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- 8+ years in senior leadership roles (CIO / CTO / Head IT).
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- Experience within listed Indian companies / large enterprises / global services organizations.
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- Proven track record of managing global IT operations across multiple geographies.
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- Experience in regulated industries or government-linked environments is highly desirable.
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- GLOBAL EXPOSURE – Mandatory: substantial international experience leading technology functions, programs, bid and tender management, stakeholders, teams, vendors, or operations across multiple countries/geographies.
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📌 Chief Technology Officer (New Delhi)
🏢 KNR Management Consultants
📍 New Delhi