Key Responsibilities:

Background Verification (BGV)
Oversee end-to-end background verification processes in coordination with third-party vendors
Track and follow up on pending BGV cases to ensure timely and accurate closure
Review BGV reports and escalate discrepancies, risks, or red flags to relevant stakeholders
Ensure accurate documentation, reporting, and compliance with internal and audit requirements
Act as a key point of contact for BGV-related queries and escalations
Ensure BGV processes adhere to company policies and regulatory standards

HR Operations
Support core HR operational processes and employee lifecycle activities
Maintain accurate employee records and HR data in HR systems
Respond to HR operations-related queries from employees and stakeholders
Support audits, reporting, and compliance activities
Identify gaps in HR processes and recommend improvements for efficiency and quality

Required Skills & Qualifications
Bachelor’s degree in HR, Business Administration, or a related field
2.5+ years of experience in HR Operations, with strong exposure to BGV
Robust communication and interpersonal skills
Excellent problem-solving and analytical abilities
Ability to manage multiple priorities in a fast-paced setting




High attention to detail with a strong process-oriented mindset
Proficiency in MS Office and HRMS tool

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Prospect Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

📌 Senior Analyst Navi Mumbai
🏢 eClerx
📍 Navi Mumbai