Key Responsibilities Make outbound calls to potential customers and generate new sales leads. Contact customers from company-provided databases, enquiries, references, online enquiries, and marketing campaigns. Introduce the company and explain the products and services offered.

Promote uPVC windows, doors, sliding systems, and related products to prospective customers. Understand customer requirements, project location, project type, approximate requirement, and expected purchase timeline. Identify genuine and qualified sales prospects.

Schedule site visits, measurements, and customer meetings for the sales team. Follow up with leads regularly through telephone calls and WhatsApp. Follow up on quotations and pending enquiries in coordination with the sales team.

Maintain accurate records of calls, enquiries, leads, follow-ups, and appointments. Update customer information in CRM/Excel or other company systems. Handle customer queries professionally and provide basic product information.

Respond appropriately to customer objections and communicate the perks of uPVC products.



Coordinate with sales executives to ensure timely follow-up and conversion of leads. Achieve daily, weekly, and monthly calling and lead-generation targets.

Prepare daily and weekly reports of calls, leads, appointments, and follow-ups. Maintain skilled communication and a positive relationship with customers. Perform other sales and marketing activities assigned by the reporting manager.

Key Performance

Indicators (KPIs)Daily number of outbound calls. Qualified leads generated. Customer appointments scheduled. Site visits generated. Follow-up completion. Lead conversion rate. Sales prospects generated. Achievement of monthly targets. Accuracy of customer and lead records.

Required

SkillsExcellent verbal communication skills. Good telephone etiquette. Confident and persuasive communication. Strong follow-up skills. Customer-oriented approach. Basic sales and negotiation skills. Ability to handle customer objections. Basic knowledge of MS Excel, CRM, WhatsApp, and email. Target-oriented and self-motivated. Ability to work effectively as part of a sales team.

📌 Telecaller Bengaluru
🏢 Astrapia UPVC Tech Private
📍 Bengaluru