We're Hiring | Tech Team Lead - Database (Google/GCP)

Join our team and lead service operations for Google Cloud database support environments.

Location: Chennai

Experience: 6to 8 Years

Employment Type: Full time

What You'll Do

Monitor case flow, quality, queue performance, and SLA/SLO compliance

Drive operational excellence and process adherence

Lead coaching, onboarding, and training initiatives

Manage escalations and stakeholder communications

Analyze operational metrics and provide actionable insights

What We're Looking For
Understanding of Database Technologies
Solid Service Operations and Metrics knowledge
Experience with Case Management Systems & Dashboards
Reporting and Analytical Skills
Excellent Communication and Stakeholder Management

Positive to Have: Google Cloud certifications and Cloud/Managed Services experience.

If you're passionate about operational leadership and cloud support excellence, we'd love to hear from you!
Hiring #GoogleCloud #GCP #Database #TeamLead #CloudSupport #TechJobs #LeadershipJobs #ChennaiJobs

📌 Tech Team Lead Database Operations Google Cloud Platform Chennai
🏢 Tata Consultancy Services
📍 Chennai