Responsible for managing end-to-end employee travel, ensuring timely bookings, policy compliance, cost efficiency and a seamless employee experience. The role will also manage travel vendors, invoices, MIS and process improvements.
Key Responsibilities
Manage air, rail, hotel and cab bookings, including cancellations, rescheduling and emergency travel.
Coordinate with travel agencies, airlines, hotels and cab vendors and monitor service levels.
Ensure travel bookings comply with company policy, budgets and approval processes.
Track travel expenses, refunds, cancellations and identify cost-saving prospects.
Verify and process vendor invoices and maintain accurate travel records and documentation.
Prepare monthly Travel MIS, expense and budget reports.
Handle employee travel queries and resolve issues promptly.
Ensure compliance with travel SOPs and processes.
Identify opportunities to improve travel processes, automation and employee experience.
Preferred candidate profile
Strong coordination and organisational skills.
Excellent communication and stakeholder management.
Good understanding of corporate travel processes.
Vendor negotiation and relationship management.
Robust attention to detail and documentation.
Good analytical and reporting skills.
Proficiency in MS Excel / Google Sheets and MIS preparation.
Ability to work under pressure and manage urgent/emergency travel requirements.
Robust follow-up and problem-solving skills.
Ability to identify cost-saving and process-improvement opportunities.