Job Title
Manager Facility - Technical
Job Description Summary
Job Description
Position: Facility Manager – Technical
Role : Facility Operations
Site- Client site - IND - Ahmedabad - Arvind - GCC
Major Responsibilities:
To achieve the timely and productive delivery of C&W; - PMSI to Arvind - GCC , in support of their business needs in accordance with the service levels and Key Performance Indicators.
Technical SPOC for Arvind - GCC site on behalf of Cushman Wakefield.
Recommend and support C&W; Cluster Manager/Ops Head for HDFC Account on Site’s Critical Operations and deliverables.
Deliver high quality, prompt and courteous Services in support of customers’ business needs. To liaise with the Arvind’s SPOC regarding matters on delegated levels of authority.
Facilities Operation
Manage/Supervise and monitor the functions of Arvind - GCC , facilities including HVAC, Fire Safety, EHS, Power System, Soft Services, BMS , CCTV, FAPA System and any other activity as instructed by Arvind’s SPOC under purview of Contract.
Monitor the process of reporting and follow up of requests & complaints from Arvind’s staff stationed at the building to Arvind’s SPOC.
Ensure all Documentation, Site Compliance / checklists pertaining to Daily/Weekly /Monthly are maintained by staff.
Supervise in coordination with Arvind - GCC Infra team on closures of SNAGs on weekly basis.
Support Transition team in seamless HOTO of the Facility
To implement and monitor a process for liaison with suppliers regarding any damage, loss found, malfunction on office assets
Advise Arvind’s SPOC on additional purchase.
Maintain CSAT on monthly basis.
Manage and Supervise process of Technical and Soft Services is followed to ensure a secure , healthy & hygienic working setting.
Initiate Daily, Weekly and Monthly Meetings with Arvind’s SPOC and take follow ups on the Minutes of the Meetings till closures.
Delegate additional duties to the team as and when required by the Arvind’s SPOC
Maintain Decorum, Discipline