Role Overview:
As VP of Operations, you own the operational backbone of CureMeAbroad end to end, spanning the patient journey, hospital-partner relationships, financials, and post-treatment care. You stay on top of every active case while leading the team and setting the standards that keep operations running reliably at scale. This is a role for someone who can bring structure to a quick-scaling company and operate with minimal oversight.

Key Responsibilities:
Own the operations strategy end to end, spanning the patient journey, hospital-partner operations, post-treatment care, and compliance
Lead and manage the operations team, ensuring consistent execution and quality across all active cases
Stay closely on top of every active case, maintaining full visibility and control across the patient journey
Own hospital and patient relationships, ensuring trust and consistency on both sides of every case
Own the financial side of operations, including treatment estimates, billing accuracy, and hospital payment coordination
Design, govern,



and continuously improve SOPs and quality benchmarks across patient documentation, treatment planning, and post-treatment complications or escalations
Act as the final escalation point for high-stakes, cross-border cases involving hospital leadership
Own operational metrics, reporting, and forecasting to the CEO
Build the operational foundation to support CureMeAbroad's expansion into recent markets and business verticals

Who We're Looking For:

8+ years of experience in operations leadership, ideally in healthcare, hospitality, travel, or another high-touch, multi-stakeholder service industry
Startup experience, with comfort building structure in a fast-scaling, resource-constrained setting
Proven track record leading and managing operations teams end to end, across geographies and stakeholders
Exceptional communication skills, comfortable interfacing with senior stakeholders, including hospital leadership
Strong analytical skills and

📌 Vice President Operations Pune (India)
🏢 CureMeAbroad
📍 India