Oracle Advanced Customer Services provides unmatched, tailored support that ensures organization’s Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT workplace.

ACS is industry-leading expertise with the highest customer satisfaction to support organization’s business every step of the way.
Available to work in 24X7 capability.
Strong Performance tuning skills - Query level tuning / DB tuning / Memory level tuning.
Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc.
Robust DBA skills and relevant working experience with Oracle Database 11g and 12c.
Experience implementing high availability features of Oracle Database.
Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus.
Knowledge on DB Security viz. AVDF, DB Vault, Oracle Key Vault, e-Wallet, TDE would be added advantage.
Sharp technical troubleshooting skills.
Good understanding of support processes.




Ability to manage escalated technical situations & develop action plans.
Ability to spot proactive services that benefit of customer.
Ability to facilitate issues with Development and Support.
Robust analytical skills.
10+ years of experience with Oracle Database as an DBA/Consultant/Support Engineer.
BE/BTech and/or MS in Computer Science or equivalent preferred.
Oracle OCP DBA / OCI / ADB Certification - Preferred.
Travel will be required to the client locations.

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsibl

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