Communicate directly with customers via Phone (inbound and outbound), live
Respond promptly to customer inquiries, resolving customer issues before, during, and after the commute experience
Communicate and co-ordinate workflow with a team
Maintaining a positive & empathetic attitude toward customers at all times.
Keen about knowing our business and related updates inside and out to facilitate customer centricity
Passionate about providing hospitality to every stakeholder
Strives to uplift the Cityflo experience
Perks Working at Cityflo
Working days / Weekly off
6 days working, fixed Saturday/Sunday week off
Rotational split shift basis the roster
Work Location - Thane
Job Types: Full time, Permanent
Pay: ₹21,000.00 - ₹35,000.00 per month
Advantages:
Health insurance
Provident Fund
Ability to commute/relocate:
Wagle Estate, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)