Key Responsibilities - Telecalling
Make outbound calls to current and existing enquiry leads.
Handle inbound calls from students and parents.
Provide information about courses (11th-12th Science, JEE, NEET, CET, etc.).
Follow up with interested students and parents for admissions.
Schedule counselling appointments and coordinate with counsellors.
Call parents for pending fee reminders and confirmations.

Variable Responsibilities:
Maintain daily student attendance (batch-wise / class-wise) in ERP or registers.
Track and record faculty attendance and lecture completion.
Follow up on student absenteeism and inform parents as per institute policy.
Prepare daily, weekly, and monthly attendance reports.
Maintain student admission files, enquiry records, and official registers.
Update student data, test schedules, marks, and remarks in ERP / Excel.
Coordinate with faculty regarding timetables, lecture changes, and classrooms.
Communicate notices, circulars, timetable changes, and exam schedules.
Assist in fee follow-ups, maintain payment records,



and report pending fees.
Manage issue and collection of study material and test papers.
Assist in conducting tests, mock exams, seminars, and academic events.
Ensure smooth day-to-day administrative functioning of the branch.
Perform administrative duties assigned by Admin Head / Management.

Role Clarification

Telecalling remains the primary responsibility. Administrative work, including attendance management, will be assigned based on daily operational requirements if you don’t have the tele calling work.

Required Skills:
Positive verbal communication skills
Qualified calling etiquette
Basic computer knowledge (MS Excel / Google Sheets / ERP)
Ability to multitask and handle responsibility
Discipline, punctuality, and reliability

Pay: ₹10,000.00 - ₹20,000.00 per month

Education:
Bachelor's (preferred)

Experience:
Telemarketing: 1 year (preferred)

Language:
English / Hindi /

📌 Academic Telecaller Lower Parel
🏢 Infomatica Academy
📍 Parel