We are looking for energetic and motivated freshers to join our team as Customer Care Executives. This is a outstanding prospect for individuals eager to start their career in the e-commerce and customer service domain. You will be responsible for resolving customer queries, managing tickets, and ensuring a seamless customer experience across multiple online platforms.
Key Responsibilities:
Respond to customer queries through a ticketing system in a timely and professional manner
Manage and resolve support tickets using multiple e-desk platforms
Assist customers related to e-commerce platforms such as Amazon, Walmart, Shopify, eBay, etc.
Maintain data and reports using Excel or Google Sheets
Deliver excellent customer service and ensure a positive experience
Work in rotational shifts, with primary duties scheduled on weekends
Requirements:
Basic knowledge of Excel or Google Sheets
Familiarity with e-commerce platforms (Amazon, Shopify, etc.) is a plus
Good communication skills and a problem-solving attitude
Willingness to work versatile schedule, especially on weekends
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹26,000.00 per month
Application Question(s):
Are you from Indore, Madhya Pradesh?
Language:
Do you have fluency in English? (required)