Role Overview: We are seeking a highly qualified and experienced Front Office Executive / Receptionist to be the face of our advanced orthopedic, physiotherapy, and wellness Centre in Bandra (West). This role goes beyond basic reception duties - it’s a blend of front desk management, customer engagement, sales support, and administrative responsibilities.
Key Responsibilities:
Warmly Greet & Welcome Visitors: Create a positive and professional first impression.
Manage Phone Communications: Handle incoming and outgoing calls, provide relevant information, and take accurate messages.
Appointment Handling: Schedule and manage appointments efficiently.
Cash Handling & Invoicing: Collect payments, issue invoices, and maintain accurate transaction records.
Maintain Reception Area: Ensure the front desk and waiting area remain clean, organized,
and well-stocked.
Sales & Lead Generation: Assist the team with upselling services and identifying recent leads through face-to-face interactions.
Administrative Support: Order office supplies, maintain records, and assist with general administrative tasks.
Customer Service: Respond to inquiries, provide information about services, and resolve minor issues effectively.
Requirements:
Minimum 2 years of relevant experience in a customer-facing or administrative role
Robust communication skills in English and Hindi
Confident, presentable, and customer-focused
Proficient with basic computer and billing systems knowledge
Ability to handle multiple tasks efficiently
Prior experience in wellness, healthcare, or hospitality sector is a plus
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Front Desk Receptionist Bandra West
🏢 My Pain Clinic Global
📍 Bandra West
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