It’s not everyday that you consider starting a current career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the global leader in cloud-based communications and collaboration software.
We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. We’re a $2 billion company that’s growing at 20+% annually and we’re expanding our Global Service and Support Team to make sure we stay ahead of the competition.
We’re currently looking for: The Skilled Services Project Manager at RingCentral will play a key role in helping RingCentral’s strategic goals in growing the value and adoption of the suite of RingCentral products and services.
To succeed in this role you must have experience in:
Run Projects that contain unified communication and contact center in a SaaS/UCaaS workplace
Create schedules for rollout of multiple locations
Overcome project and task management stumbling blocks and hurdles to keep projects on track
Break projects and tasks down to manageable pieces
Develop accurate and realistic performance and time estimates
Manage multiple projects without losing effectiveness
Manage projects and still make time for daily work responsibilities, ie: Time tracking, project status updates, closure activities
Become a personal driver of RingCentral initiatives current and future
Responsible for reporting daily, weekly and monthly on project status
Working with clients to gather information and set up porting from their existing carriers to RingCentral
Monitor projects to ensure we are meeting customer expectations for delivery
Track project performance, specifically to analyze the successful completion of short and long-term goals
Develop project plans to be shared with clients as well as other staff members
Plan and monitor adherence to schedules