Key Responsibilities
Welcome and assist guests in a polite and professional manner.
Guide customers regarding movie timings, screens, and seating.
Handle food and beverage counter operations.
Prepare and serve popcorn, beverages, and other snacks.
Maintain cleanliness and hygiene in lobby, auditoriums, and concession areas.
Check tickets and assist guests during entry and exit.
Support smooth crowd management during peak hours.
Handle customer queries and complaints professionally.
Follow company SOPs and safety guidelines.
Coordinate with team members and supervisors for daily operations.
Ensure proper stock handling and counter setup.
Required Skills:
Valuable communication and interpersonal skills.
Customer service-oriented attitude.
Ability to work in rotational shifts, weekends, and holidays.
Teamwork and positive attitude.