We are a faster growing business in the healthcare and Real Estate industry. Our brand mainly focuses on building better health for tomorrow.
We are looking for a talented customer support person who can connect well with the customers and our brand.
Responsibilities:
Researching product details or company policies to answer questions
Processing orders, including collecting shipping information and processing payments
Providing information about products and services including pricing, availability, delivery options, and order status
Responding to questions about products, shipping, returns, exchanges, and other topics
Providing customer service and troubleshooting issues with various ecommerce platforms such as Shopify
Answering questions about products, shipping rates, billing issues, return policies, etc.
Creating and maintaining records of customer interactions with the company or its affiliates
Handling returns, exchanges,
and other customer service issues related to online purchases
Required Skills and Qualifications
Graduate Degree is Mandatory
Proven customer service experience of 2 years, preferably in an real estate setting
Exceptional written and verbal communication skills
Strong time-management skills and multitasking ability
Proficient in Microsoft Office, with aptitude to learn current software and systems
Solid interpersonal skills
Job Types: Full time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Commuter assistance
Health insurance
Paid time off
Ability to commute/relocate:
Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
Are you an Immediate Joinee?
Experience:
Customer service: 3 years (required)
Customer Service in Real estate: 2 years (required)