Tasks
This is a critical role supporting various engineering and automotive development processes, requiring solid analytical ability, technical troubleshooting skills, and excellent teamwork.
ELM Tool Support & Administration
Provide L1/L2 support for IBM Engineering Lifecycle Management tools including:
IBM DOORS Next, Engineering Workflow Management (EWM), Engineering Test Management (ETM), Jazz Reporting Service (JRS), ENI, Publishing, and Global Configuration (GC).
Perform incident analysis, troubleshooting, and resolution for user‑reported issues.
Manage user permissions, process configurations, and basic system administration tasks.
Customizations & Enhancements
Support IBM ELM toolchain customizations such as:
Attribute creation
Process templates
Workflow configurations
Custom dashboards and reports
Assist in implementing enhancements based on process requirements and engineering needs.
Process Development Support
Collaborate with process teams to understand engineering workflows and translate them into ELM configurations.




Ensure alignment of tool configurations with organizational processes and compliance requirements.
Model‑Based Systems Engineering (MBSE) Support
Provide basic support for IBM Rhapsody / Rhapsody SE (preferred).
Assist teams working on MBSE workflows and integrations.
Integration & Multi‑Tool Support
Support integrations between IBM ELM and other ALM/PLM tools including:
DOORS Classic, Codebeamer, JAMA, PTC Windchill, and Polarion.
Assist in tool migration, data exchange, and interoperability activities as required.
Reporting & Documentation
Support report generation using JRS, Publishing tools, and customized reporting needs.
Maintain documentation for troubleshooting, configurations, and knowledge base articles.
Compliance & Quality
Support engineering teams in meeting compliance standards (preferably automotive standards like ISO 26262, ASPICE).
Ensure tool configurati

📌 Elm Support Engineer Bengaluru
🏢 Daimler Truck
📍 Bengaluru