Job Summary:
The Collection Executive is responsible for managing outstanding receivables, following up with clients for timely payments, and maintaining healthy cash flow for the organization.
Key Responsibilities:
Maintain accurate records of all collection activities.
Reconcile customer accounts and resolve billing discrepancies.
Ensure timely collection as per agreed credit terms.
Coordinate with the sales and accounts team for payment tracking.
Prepare and share aging reports and collection status.
Negotiate payment plans with clients when required.
Handle customer queries related to invoices and payments.
Escalate long-pending or critical cases to management.
Key Skills & Competencies:
Solid communication and negotiation skills
Basic accounting knowledge
Proficiency in MS Excel and accounting software
Attention to detail and problem-solving ability
Ability to work under pressure and meet targets
Qualifications:
Bachelor’s degree/12th Pass
Fresher also can apply
Performance Indicators (KPIs):
Collection targets achievement
Reduction in outstanding receivables (aging)
Timely follow-ups and reporting accuracy