You will work closely with our international team, attending weekly meetings to stay aligned on updates, workflows, and customer needs. This role requires professionalism, robust communication skills, and attention to detail, especially when handling sensitive customer information.
This is a full-time, work-from-office role, operating in the USA shift.
Responsibilities:
Assist users with onboarding, software-related questions, and basic troubleshooting
Coordinate with international team members
Participate in weekly team meetings
Maintain confidentiality and professionalism with sensitive data
Requirements:
Graduate (any stream)
Must have clear and professional English communication skills with a neutral or US-accent preferred
Solid computer and internet skills
Comfortable using online tools and software
Willing to work USA shift from office
Preferred:
Background in Computer Science is a plus