We are seeking a meticulous and experienced Platinum Banker - Inbound to manage
high-value transactions and ensure operational excellence at the branch. This
role involves servicing walk-in customers, generating leads, cross-selling
financial products, and ensuring strict compliance with regulatory and audit
requirements. The Authoriser will also act as a key custodian and play a pivotal
role in maintaining service quality and team coordination.
RESPONSIBILITIES
Service walk-in customers across all segments with professionalism and
efficiency.
Generate leads for Current-To-Bank customers and cross-sell products such as
Term Deposits (TD), Mutual Funds (MF), CASA, and Gold.
Ensure regulatory and procedural compliance across all branch operations.
Coordinate and support branch audits.
Deliver service excellence to enhance customer retention and cross-sell
opportunities.
Authorize and verify entries made by inputer.
Review end products and transparent transactions of ₹10 lakhs and above.
Act as vault/key custodian and ensure secure handling of branch assets.
📌 Platinum Banker Inbound Branch Banking Service Surat
🏢 Kotak
📍 Surat