About the Role:
Key Responsibilities:
Handle collection and recovery of NPA and Write-off accounts.
Contact customers and follow up on overdue payments.
Negotiate repayment plans and drive timely recoveries.
Achieve assigned monthly collection and recovery targets.
Maintain accurate records of customer interactions and collection status.
Follow company collection processes, policies, and compliance guidelines.
Identify difficult or high-risk accounts and escalate them to the concerned team.
Build professional relationships with customers while ensuring effective recovery.
Requirements:
6 months to 2 years of experience in NPA or Write-off recovery is mandatory.
Experience in Banking, NBFC, Fintech, or Collection Agencies will be preferred.
Good communication and customer-handling skills.
Strong negotiation and convincing abilities.
Target-oriented with a robust focus on collection performance.
Immediate joiners will be preferred.
Salary:
*₹18,000 - ₹21,000 per month, depending on relevant experience, skills, and interview performance.
Why Join Us?
Prospect to work in the growing collections and financial services sector.
Performance-driven work environment.
Chance to develop expertise in NPA and Write-off recovery.