Seeking a dynamic support resource with hands-on experience in payment processing applications. The candidate must be robust in incident analysis, vendor coordination, and daily monitoring of payment transactions, including integration uptime and consistency.
Responsibilities
Manage L1 and L2 support for payment systems
Monitor transactions and dashboards; identify failures; analyse and coordinate for quick resolution
Work with internal teams and vendors for issue closure
Maintain incident logs, RCA details, and support documentation
Ensure adherence to SLAs and daily operational governance
Skills Required
Positive understanding of payment workflows and gateway integrations
Solid troubleshooting and issue analysis skills
Basic SQL knowledge (preferred)
Effective communication and coordination skills
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Payment Support Execuitve Mumbai
🏢 ComUnus Technologies
📍 Mumbai
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