RESPONSIBILITIES

IT Infrastructure Management
Leadership: Design, build, and scale secure cloud, server, and storage infrastructure for high availability and disaster recovery.
Network: Manage data centres and networks, ensuring seamless integration between SAP systems and IT infrastructure.
Security & Compliance: Enforce cybersecurity policies, monitor vulnerabilities, and conduct cost and performance audits.
Plant Operations: Oversee factory IT including virtual servers, Wi-Fi, Active Directory, backups, and endpoint workstations.
Maintenance: Coordinate lifecycle upgrades, patching, system documentation, and escalate complex incidents to central L3 teams.

Automation Management
OT Support: Provide first-level troubleshooting for PLC, SCADA, HMI, and MES systems during production outages.
Coordination: Function as the primary liaison between Automation Engineering, Plant IT, Corporate IT, and OEM vendors.
System Safety: Maintain configuration backups for automation programs, monitor OT network health, and assist in commissioning recent lines.
Lifecycle: Support modernization initiatives, system migrations, and automation software upgrades.

Vendor & Stakeholder Management:
SLA Performance:



Manage relationships with external service providers and third-party IT/automation vendors to ensure service delivery.

Reporting & Documentation:
Executive Updates: Brief senior leadership regularly on SAP performance and infrastructure project status.
Architecture Logs: Maintain updated network diagrams, system configurations, and disaster recovery blueprints.

DESIRED SKILLS
Strong experience in IT infrastructure & Automation management.
Experience of working in pharma company with deep understanding of pharma manufacturing processes and regulatory compliance to ensure smooth functioning of systems and timely troubleshooting
Solid experience in managing virtual infrastructure, enterprise storage, active Directory, and endpoint workstations.
Deploying and securing data centers, internal networks, plant Wi-Fi, and firewalls.
Strategic and analytical thinking with robust problem-solving ability.
Leadership, team-management, and stakeholder-management experience in complex implementation programs.
Ability to work under pressure and manage multiple priorities in a challenging environment.

📌 Senior Manager It Mumbai
🏢 Unichem Laboratories
📍 Mumbai