Role Responsibilities
Handle and resolve member queries related to Yoga, breathing practices, diet, and general wellness.
Provide accurate, appropriate, and practical guidance to members based on their individual queries.
Understand member concerns and suggest suitable guidance within the scope of Yoga and general wellness.
Ensure a positive member experience through explicit, empathetic, and helpful communication.
Maintain professionalism while interacting with members across different queries and concerns.
Requirements
Minimum 1+ year of experience as a Yoga Expert / Yoga Instructor.
Valuable understanding of Yoga, breathing practices, and basic diet/wellness guidance.
Solid communication and interpersonal skills.
Ability to understand member concerns and provide relevant and suitable guidance.
Comfortable handling a member-facing role.
Work Requirements
Work from Office
8-hour shift
Comfortable working in a customer/member-facing role.
Willingness to interact with members regularly and address their queries patiently and professionally.