Soft Sales & Client Coordination Executive - Coffee Division

Location: Worli, Mumbai (Work from Office)

Working Hours: 10:00 AM - 6:00 PM, Monday to Saturday

Employment Type: Full time (6-Month Probation Period)

About the Company:
Role Overview:
We are seeking a Soft Sales & Client Coordination Executive who will handle

in-office sales communication, lead follow-ups, and client coordination.

This role is focused on relationship-based soft selling, nurturing inquiries, and

ensuring skilled follow-ups with clients and prospects such as hotels, cafés, ice

cream manufacturers, and caterers.

The role does not require field visits — all sales activities are managed from the

Key Responsibilities:
Lead Management & Soft Sales
Handle incoming leads, references, and inquiries via phone, WhatsApp, social

media, and events.
Make the first connect with prospects — introducing Unnwind’s coffee products

confidently and courteously.
Conduct soft sales calls to build relationships, understand requirements, and

generate interest in Unnwind products.




Maintain structured and timely follow-ups after product samples, meetings, or

discussions.
Support the sales manager by scheduling calls or meetings with qualified leads.
Client Coordination & Communication

and existing clients.
Maintain consistent communication with clients, ensuring smooth information flow

and follow-up.
Coordinate internally with logistics, accounts, and marketing teams for sample

dispatches, materials, and updates.
Assist in preparing marketing mailers, festive greetings, or promotional

communications.
Database & Reporting
Maintain an updated database of leads, clients, and their follow-up status in Excel

or CRM.
Generate daily or weekly reports on lead progress, client communication, and

pending actions.
Provide timely updates to management on conversions, feedback, and recent

opportunities.

Skills & Qualifications:
Essential Skills
Fluent Verbal and written commu

📌 Sales Coordinator Back Office Worli
🏢 Aarvi Encon
📍 Worli