Job Title- DWE Service Governance Lead
Position type- Full Time
Work Location- Gurgaon, Bangalore
Working style- In Office
Cab Facility- Yes
People Manager role: Yes
Required Education And Certifications Critical For The Role-
Bachelor's degree in Computer Science, Information Technology, Engineering, Business Systems, or a related field. Equivalent relevant experience may be considered. ITIL, project management, ServiceNow, or related certification is advantageous.
Required Years Of Experience -
Relevant experience in IT service governance, asset management, mobility or telecom services, business analysis, technology operations, or program delivery within a complex global enterprise setting.
AON IS IN THE BUSINESS OF BETTER DECISIONS
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed.
Information About The Business
Digital Workplace & Experience (DWE) provides and governs the technology services that enable colleagues to work securely, productively, and effectively. This role supports consistent service delivery, lifecycle governance, operational readiness, financial stewardship, and continual improvement across DWE services.
General Description Of Role
The DWE Service Governance Lead owns the governance framework, lifecycle controls, operational readiness, and continual improvement of DWE services. The role has primary accountability for service governance across end-user computing, network, collaboration, asset ordering, refresh, and related service management processes. The role may also involve serving as the Global Mobility Service Owner and Governance Lead.
Job Responsibilities
Own and evolve the DWE service governance framework, including policies, standards, controls, procedures, KPIs, dashboards, and
📌 Dwe Service Governance Lead Gurugram
🏢 Aon
📍 Gurugram