Location: Ahmedabad (Work from Office)
Type: Full Time
Shift: Aligned with Australian business hours (5 AM To 2 PM)
Working days: Monday to Saturday
Salary: ₹35,000–₹50,000/month + incentives (based on experience and skills)
"FLUENT ENGLISH IS MANDATORY. You will speak directly with Australian clients daily - robust spoken English and confident phone communication are essential. Candidates without strong English will not be shortlisted."
About the Role
Ash Buyers Agency is an Australian buyers agency helping professionals and investors make smart property decisions. We're hiring a confident Telecaller / Client Relations Executive to manage new client enquiries, qualify prospects, and support our sales process - speaking directly with Australian clients over the phone.
Key Resounsibilities
• Call current client enquiries (Australian clients) to verify and collect information
• Build rapport and deliver a professional, positive client experience
• Understand clients' property goals and circumstances
• Guide clients on next steps in our process
• Accurately update client information in CRM
• Follow structured call scripts and sales processes
• Maintain accurate client records
• Support sales team with follow-ups and admin tasks
• Coordinate with internal teams for smooth client handovers
• Timely, professional follow-up with prospects
Requirements
• Fluent spoken English (mandatory) - tested during interview
• Prior phone-based client interaction experience (telecalling, BPO, customer service, or sales)
• Strong listening and questioning skills
• Confidence collecting personal/financial information professionally
• Comfortable with CRM tools and MS Office
• Good attention to detail and organisation
• Ability to follow scripts/processes consistently
Preferred (Not Mandatory)
• International voice process / BPO experience
• Real estate or property industry background
• Lead qualification / telesales experience
What's on Offer
• Full time role, Ahmedabad office
• Competi