We are looking for a energetic Business HR / Employee Success Partner to manage the end-to-end employee lifecycle of deployed Technical Employees (TEs) across customer accounts. This role focuses on employee engagement, RAG risk management, governance reporting, attrition control, and stakeholder alignment to drive business continuity and improve tenure.
Key Responsibilities
Conduct Day 1 welcome calls and ensure smooth onboarding experience.
Drive periodic touchpoint connects and maintain accurate RAG status in dashboards/Bullhorn.
Identify attrition risks and position employees for internal prospects (R3).
Partner with Sales & Delivery teams for weekly governance reviews and reporting.
Ensure asset readiness for Day 1 and recovery during exits.
Support performance appraisal coordination and talent tiering.
Lead one annual Rewards & Recognition program per customer.
Key Metrics
100% touchpoint coverage and documentation accuracy
100% attrition tracking with mitigation plans
Improvement in engagement scores (target 10%)
Increase average employee tenure
Annual R&R; execution per customer