Job Summary

To be responsible for managing client e-commerce portfolios to help our clients improve their web presence. As an e-commerce account manager, you should have solid experience in marketing with a customer service approach and should also have a explicit idea of how digital tools add value to e-commerce strategy and performance.

Will manage E-Commerce portfolios, digital strategies, SEO, online campaigns, and client relationships to improve web presence and business growth. Robust analytical, communication, and E-Commerce strategy skills are essential.

Responsibilities
Act as the point of contact for clients for digital management matters.
Build strong, long-term client relationships and maintain frequent contact.
Set digital strategies for your assigned customers, considering their specific requirements.
Suggest, design, and implement digital projects to increase customer ROI.
Address client queries effectively and in a timely manner.
Optimize web content to increase traffic and improve SEO
Present social media strategies to clients.
Report on web performance metrics
Analyze digital campaigns success.
Study the company profile and operations to understand its e-commerce needs.
Conduct research to identify industry trends and commercial opportunities.




Develop and implement an e-commerce strategy according to objectives and budget.
Give direction to marketing efforts with the most effective methods and tools.
Monitor e-commerce projects and analyze results.
Write reports with suggestions for improvements and recent ideas.
Design social media strategies to achieve targets.
Administer all client accounts, ensuring up-to-date content.
Liaise with writers and designers to ensure content is informative and appealing.
Train internal teams to integrate and maintain a cohesive social media strategy.
Stay up-to-date with digital technology trends.

Qualifications
The candidate should have a Bachelors degree and an MBA in marketing; additional certification is preferred.
The candidate should have a minimum of two-four years of industry-relevant experience.

Skills
Interpersonal and communication skills
SEO
Social media strategy
Analytical thinking
Critical thinking
Problem-solving
Microsoft Word
Microsoft Excel
PowerPoint

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr Growth Analyst E Commerce Mumbai (India)
🏢 3EA
📍 India