B B Banthia Finance Pvt Ltd(BFPL) is an RBI-registered Non-Banking Financial Company specialising in gold loans, headquartered in Panvel, Maharashtra. We serve customers across Navi Mumbai, Raigad and the wider Maharashtra region through a network of branches and a team of over 100 people.

The role

We are hiring a Gold Loan Officer for our Ulwe branch. You will handle the gold loan from the moment a customer walks in to the day the loan closes, and you will also bring new business into the branch. You will report to the Branch Manager.

What you will do
Verify KYC documents for completeness and authenticity against the approved checklist
Work with the Gold Appraiser on valuation and complete the transaction on the approved value
Seal and label the gold packet at disbursement as per the prescribed method and hand it over for storage
Make every system entry accurately and on the same day as the transaction
Handle cash within the limit set for the role and complete daily cash reconciliation




Bring in recent customers and generate leads in the Ulwe catchment
Retain existing customers at renewal and follow up on repayments
Close audit and risk observations within the timeline set

What you need
1 to 4 years of experience in gold loan, NBFC, banking or microfinance branch operations
Understanding of KYC and loan documentation
Accuracy with cash handling and daily reconciliation
Willingness to do local field activity and customer follow-up — this role brings business in, it does not only process it
Fluency in Marathi and Hindi; working English
HSC or above

Nice to have
Direct gold loan processing experience
Familiarity with a loan management system

Job Types: Permanent, Full time

Pay: ₹18,000.00 - ₹32,000.00 per month

Perks:
Health insurance
Provident Fund

Work Location: In person

📌 Gold Loan Officer Panvel
🏢 B B Banthia Finance
📍 Panvel