Job Responsibilities
Manage and handle the complete branch operations.
Handle customer enquiries, calls, walk-ins, and follow-ups.
Manage sales and achieve monthly sales targets.
Provide consultation to customers regarding hair replacement solutions.
Convert enquiries into appointments and sales.
Maintain customer records and update the CRM regularly.
Handle day-to-day branch activities and ensure smooth operations.
Coordinate with the team and maintain valuable customer relationships.
Requirements:
Previous experience in sales, consultation, or branch management preferred.
Must be confident, responsible, and positive at communication.
Should be comfortable handling customers and phone calls.
Basic knowledge of desktop/computer operations.
Familiarity with CRM software is preferred.
Basic English communication skills.
Should have a positive attitude and willingness to learn.
Experience in the hair, beauty, healthcare, or similar customer-service industry will be an advantage.
We are looking for someone who can independently handle the branch, manage customers, handle calls, drive sales, and provide confident consultations.