Job Summary

Job Title: Specialist, Program Management

About the job Supports the effective delivery of Technology Source-to-Pay activities by monitoring and tracking investments & operation budget, supplier performance, service levels, run procurement processes, and associated project and operational activities. The role provides analysis, issue tracking, reporting, and coordination across internal teams, suppliers, and stakeholders to improve efficiency and track budget and commercial outcomes. This is a hands-on role focused on analysis, process coordination, governance support, and driving actions through to completion.

Responsibilities
Lead, analyse and evaluate Tech Source-to-Pay (S2P) activities to track and improve efficiency.
Run and monitor procurement, supplier, service, project, and performance metrics to identify trends, risks, and prospects for improvement.
Act as a routine contact for suppliers and stakeholders, supporting issue resolution, governance, and operational review meetings.
Handle support S2P requests, investigate issues, and log, track, report, and escalate incidents, risks, or performance concerns where needed.
Support purchase requisition processes, invoice validation, and adherence to procurement controls and standards.
Maintain SoW, investments, invoices, GR etc.



data
Produce reporting, dashboards, governance packs, and insights for decision-makers to support both BAU operations and project delivery.
Contribute to documentation, standards, planning, governance, and continuous improvement across procurement, project and service functions.
Lead continues improvement projects as assigned by management

Key Skills
Portfolio Reporting and governance support
Risk, issue, action, and dependency tracking
Supplier management and supplier performance tracking
Customer service support and stakeholder liaison
Service level management and SLA reporting
Robust analytical thinking, numeracy and excel skills
Positive written and verbal communication
Attention to detail and structured problem-solving
Commercial awareness and customer focus

Desirable Qualifications
Project Management accreditation
Advance Data analysis and Reporting
Project Procurement (Desirable but not essential)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Specialist, Program Management Bengaluru
🏢 Pearson
📍 Bengaluru