ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the up-to-date enterprise operate faster and be more scalable than ever before.

We are looking for a Staff Product Manager who can help lead the effort to build a consumer-grade user experience for ServiceNow’s products. Our users are the employees of the world’s largest companies and our mission is to provide them a user experience at work that is comparable to the user experiences they are used to using at home.

You will be a member of the product team that is responsible for building the consumer-grade web, mobile and conversational experiences that make up our AI front door to work, where an employee asks, acts and accomplishes in one place, across ServiceNow’s business units.

What you get to do in this role:
Contributing to the ServiceNow vision for how employees get their work done, across interfaces and business units




Partnering with PMs across ServiceNow business units to understand their products and use cases and champion enhancements needed for a better service experience
Working with the UX design and research teams to design and validate awesome cross-interface experiences that balance the different outcomes involved in service experiences
Crafting content that evangelizes our vision for a consumer-grade employee experience – both for internal stake holders and customers.

To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Has 7+ years in product management with experience building consumer or employee facing user interfaces. Plus points for experience with B2B SaaS products and for having built mobile experiences.

📌 Staff Inbound Product Manager, Employee Experience Hyderabad
🏢 ServiceNow
📍 Hyderabad