Role & responsibilities :
The Client Engagement Lead acts as the primary point of contact to nurture client relationships, understand needs, ensure high satisfaction, and promptly resolve any issues.
They develop and implement strategic plans and engagement initiatives to achieve business objectives and drive account growth.
They collaborate closely with internal cross-functional teams to oversee project timelines, manage resources, and deliver effective client solutions.
They identify recent business development opportunities with existing clients while exploring strategies for acquiring current accounts.
They track performance metrics and KPIs to identify areas for continuous improvement while maintaining compliance with company policies and ethical standards.
Shift Timings:
12:30 PM - 9:30 PM
Work Mode:
5 Days Work from Office
📌 Client Engagement Executive Pune
🏢 Survik Software
📍 Pune
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