Noguilt is a multi-brand wellness group dedicated to transforming lives through personalized diet, fitness,
and lifestyle programs. Alongside its core services, the company operates a growing nutraceutical
portfolio offering health-focused products such as teas, chocolates, proteins, GLP-1 capsules, and is
expanding into injectable solutions. Backed by a team of qualified doctors , nutritionists, fitness experts,
and behavioral coaches, Noguilt combines science-driven approaches with technology and empathetic
support to deliver sustainable outcomes.
About the role:
We are looking for a Customer Service Representative to build and preserve trusting relationships with our
customers. To succeed in this role, you should be an excellent communicator, able to work with sales and
marketing teams, and build rapport with customers. We also expect you to be a strategic thinker with an
analytical mind and robust problem-solving skills.
Specifically,
this role will involve:
Serving customers by providing service information and resolving service problems
Attracting potential customers by answering service questions
Maintaining customer records by updating clients' information
Resolving service problems by clarifying the customer's complaint, determining the cause of
the problem, explaining the best solution to solve the problem, and following up to ensure
resolution
Contributing to team effort by accomplishing related results as needed
Gaining solid knowledge of competitors
An ideal candidate will have:
Experience as a client relationship manager
Knowledge of customer relationship management (CRM) practices
Experience in sales or customer service is preferred
Problem-solving attitude
Excellent communication skills
Aptitude for fostering positive relationships
Teamwork and leadership skills
Customer-oriented mindset