Experience: 2+ Years in US Mortgage / Mortgage Servicing
Shift: Adaptable to work as per business requirement (24×7)
Education: Any Graduate with Valuable Pass Percentage
Location: Gurgaon
Job Summary
The Process Associate will be responsible for performing various operational tasks related to US Mortgage servicing, particularly in the Bankruptcy (BK) domain. The role involves reviewing loan documents, reconciling payment histories, handling attorney communications, and ensuring compliance with investors and legal requirements. The associate will work closely with internal teams and external stakeholders to maintain accuracy and timeliness in servicing operations.
Key Responsibilities
Core Mortgage Servicing Tasks
Perform job tasks as per defined protocols and guidelines.
Review loan documents using assigned tools and systems.
Ensure timely and accurate transaction-level processing.
Bankruptcy (BK) Operations
BKR POC Set-up: Align filed Proof of Claim (POC)
with system records; reconcile fees and P&I; due with payments applied.
Payment Ledger Creation: Create and reconcile payment history for each loan.
Service Transfer Audit: Audit payment history and BK POC post-service transfer; review Payment Change Notices and docket entries.
MFR Referral Review: Assess delinquency using payment ledger to determine eligibility for Motion for Relief (MFR).
NOFC Review: Reconcile payment history and perform QA on responses to Notice of Final Cure (NOFC).
Discharge Audit: Final reconciliation of payment history and closing out loans post-bankruptcy discharge.
Communicate: Communicate with investors for approvals and updates.
BK Status Review: Conduct monthly review of loans to ensure status accuracy.
Competencies & Skills
Communication Skills: Very valuable verbal and written communication (ability to read, understand, and perform tasks in English).
Efficiency & Accuracy: Ability to deliver work as per agre
📌 Process Associate Gurugram
🏢 BSI Financial Services
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.