? We’re Hiring – Technical Support & Client Communication
/n
Liried Tech Pvt. Ltd. is looking for a motivated and enthusiastic Technical Support Executive to join our team and work closely with clients using our software solutions for the manufacturing and industrial automation sector.
/n
This is a great prospect for freshers who enjoy solving problems, communicating with people, and learning technology.
/n
? Location: Integrated Startup Complex, Kerala Startup Mission, Kalamassery, Kochi
/n
? Work Schedule: Mon–Fri, 9 AM to 6 PM
/n
? Experience: 0–2 years / Freshers welcome
/n
? Mode: Full-time, On-site
/n
? Note: Selected candidates will begin as interns with stipend
? What We’re Looking For/n
✔ Good communication skills in English
/n
✔ Confidence in communicating with clients over phone, email, and messaging
/n
✔ Good problem-solving and troubleshooting skills
/n
✔ Basic knowledge of computers and web applications
/n
✔ Basic knowledge of SQL / MySQL is an advantage
/n
✔ Familiarity with HTML, JavaScript, APIs, or software applications is a plus
/n
✔ Ability to understand client issues and explain solutions clearly
/n
✔ Willingness to learn new technologies and industrial applications
/n
✔ Positive attitude and ability to work as part of a technical team
?️ What You’ll Do/n
? Communicate with clients to understand their software and technical issues
/n
? Provide first-level technical support and troubleshooting
/n
? Guide clients in using our software applications
/n
? Coordinate with developers to identify and resolve technical issues
/n
? Follow up with clients until issues are successfully resolved
/n
? Assist during software implementation and deployment
/n
? Document issues, solutions, and client feedback
/n
? Gain practical experience with manufacturing softwa
📌 Technical Support (Kochi)
🏢 Liried Tech Private
📍 Kochi
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.