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- To lead and govern the international distribution business and customer relationship management function for the Ortho vertical. The role is accountable for export sales invoicing, customer acquisition and upgrades, premium-product revenue mix, DSO and collections, forecasting, order-to-cash governance, customer service, distributor management, process compliance, digital transformation through SAP and Salesforce, and the development of a robust CRM organization. The role must provide clear commercial direction, review performance at defined intervals, remove execution bottlenecks and ensure that business commitments are delivered through disciplined cross-functional coordination.
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Role and Responsibilities:
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International Business Strategy and Revenue Delivery
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- Translate the approved annual international distribution strategy into market-wise, quarter-wise and customer-wise execution plans.
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- Own the achievement of the approved export distribution sales invoicing target and review progress against quarterly milestones.
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- Drive year-on-year growth through existing-customer expansion, recent customer acquisition, customer upgrades and improved premium-product penetration.
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- Review the performance of assigned regions, distribution partners, direct offices and customer segments, and implement corrective actions for target gaps.
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- Lead preparation for the annual business plan and budget process and ensure that the operating plan is supported by realistic forecasts, customer actions and collection plans.
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Business Development and Customer Growth
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- Engage existing and potential international customers for business development and relationship expansion.
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- Establish customer-segmentation priorities
📌 Assistant General Manager (India)
🏢 Biotech Healthcare
📍 India
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